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"Adding a fee to it, I think that's kind of ridiculous," he said. "You or your company, you're traveling for business or pleasure, trying to build these miles up to put them toward something. Why get charged for it, when it should be free?"
"We were very concerned about the consumer reaction," said Bob Soukup, Managing Director of Northwest Airline's WorldPerks frequent flier program. "But I think people really understand that the price of fuel is so high that the airline has to do something to compensate."
"We have to make sure the customers see value in the miles," he said. "So for that reason, we have to make sure that we've got sufficient inventory all the time out there. airline flight status information We would never dramatically reduce the amount of inventory that's available to the customers."
Soukup says Northwest issues about 1.5 million reward tickets annually. And about a quarter of those tickets go to people who part with extra miles to avoid the usual caps on the reward seats allocated to a flight.
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