Anyway, this is definitely bad business on the rental company's part, they need to get things into s

Traveler shows up late at night (i.e. insurance company closed) and tries to pick up the car they reserved. Before this they read through the terms and conditions and called boston discount hotels twice to see what paperwork they needed. When they pick up the car, they are told that to get the car they need to:
None of this was in the terms and conditions, boston discount hotels on the rental agreement boston discount hotels nor is the policy available in writing at the branch. The manager says that they should have called ahead of time and when she hears they did, her claim is that since she wasn't there when the phone calls were made, that she cannot speak to that.
(h) Bring about or continue a strike, boycott, or other similar collective action to obtain property boston discount hotels which is not demanded or received for the benefit of the group which the actor purports to represent; or
(i) Do any other act which would not in itself substantially benefit boston discount hotels him but which would harm substantially any other person with respect to that person's health, safety, business, calling, boston discount hotels career, financial condition, reputation, or personal relationships.
Sounds like Traveler did not secure the car rental with a credit card prior to picking it up. This should have been done when the car was ordered. If he did there should be no need for the $1500 insurance deposit.
Sounds like Traveler did not secure the car rental with a credit card prior to picking it up. This should boston discount hotels have been done when the car was ordered. If he did there should be no need for the $1500 insurance deposit.
You missedsome key points. It was impossible to know that the paperwork boston discount hotels was needed ahead of time as the policy is not in writing anywhere and twice their counter people were asked ahead of time if any further paperwork was needed and they said no.
Anyway, this is definitely bad business on the rental company's part, they need to get things into shape and make sure their phone reps are preparing customers properly. But I don't see any case of extortion here.
You missedsome key points. It was impossible to know that the paperwork was needed ahead of time as the policy is not in writing anywhere and twice their counter people were asked ahead of time if any further paperwork was needed and they said no.
You can't guarantee complete communications at all times. A company could waive the requirement in the name of good will, but I can't see why they would be required by law to do so. It's unfortunate boston discount hotels for the traveler but I'm not sure where extortion enters boston discount hotels into the picture. No matter how inconvenient, the traveler isn't forced to rent the car.
I reserved a car from a major nationwide company (the one that DIDN'T advertise We're #2 ) without boston discount hotels a credit card. You'd have thought I was applying for a top-secret clearance, the investigation they did -- they asked way too many questions, and called my company for a reference (this was personal travel, not company travel), and even interviewed my supervisor. Finally, they made the reservation for me.
Fast forward to traveling day. When I arrived at the destination airport, I went straight to their rental boston discount hotels counter. Result? Nobody there had ever heard of me. They had no record boston discount hotels of the reservation. They either wouldn't rent the car to me, or wanted to do the whole investigation over, including interviewing boston discount hotels my supervisor. (I forget which.)
On the other hand, there might be a case for the traveler to sue the rental car company for breach of contract; it depends on whether the phone conversation constituted a valid contract, which someone who is a lawyer will have to weigh in on.
It was impossible to know that the paperwork was needed ahead of time as the policy is not in writing anywhere and twice their counter people were asked ahead of time if any further paperwork was needed and they said no.
But you always need to prove that your auto insurance will cover the rental car, or you have to buy their insurance. Auto insurance is always required. Heck, it's one of the first things a traffic cop asks when you are stopped: license boston discount hotels and proof of insurance, please .
But you always need to prove that your auto insurance will cover the rental car, or you have to buy their insurance. Auto insurance is always required. Heck, it's one of the first things a traffic cop asks when you are stopped: license and proof of insurance, please .