Is that fair? Probably not. But the ethically-challenged passengers who used to lie about their aunt

A few weeks ago, she received devastating news that her dad had passed away unexpectedly. Compounding that tragedy was the fact that Southwest Airlines was trying to stick her with two overpriced plane tickets, a decision she calls heartless.
Many readers of this site know how the system works. Bereavement fares are all but extinct, mostly because passengers took advantage of them and the abuse cost airlines a lot of money. As a result, regular non-business travelers like Kucinski must pay the full walk-up fare for their planet tickets when they fly to a funeral.
Is that fair? Probably not. But the ethically-challenged passengers who used to lie about their aunt or uncle dying so they could get discounted plane tickets that wasn t fair to the airlines, luxury car rental ny either.
The question today is: What should I do with bereavement fare problems? Do I send them to the airline and ask them to reconsider them? Do I tell them tough luck it s the price you pay for a ticket? (Sorry about the death of your father or mother, luxury car rental ny by the way.)
I understand luxury car rental ny how Kucinski must have felt. I get the book thrown in my face every day as a consumer advocate, and it never gets easier. While the agent might have been a little nicer about her plane tickets, she was just doing her job. Southwest Airlines and indeed, most airlines, don t offer bereavement fares, even when you show a death certificate.
I contacted the customer service department and relayed my experience to a an agent who apologized, and transferred me to a manager. After an enlightening luxury car rental ny discussion with the manager, I was told that was the only fare available and that is why I was charged that amount and there was nothing they could do for me.
Here s Southwest luxury car rental ny s mission luxury car rental ny statement : The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual luxury car rental ny pride and company spirit.
There s a relatively happy resolution to this case, but before I get to that, let me set up today s Can this trip be saved? luxury car rental ny question. Should I mediate bereavement fare cases? Or should I offer the same answer, which is that these special fares are more or less gone now?
They also informed us that if we needed to call for a reservation and we didn t have access to a computer, that a call needs to be made the customer relations specifically in Dallas at a specific phone number that is not advertised.
I had always heard that we (as the family of the bereaved) should contact the RED CROSS, though I have never done that. Does the RED CROSS offer that service? Should they? I have produced a death certificate to receive a refund as I had to cancel a plane trip and fortunately had purchased luxury car rental ny travel insurance with the ticket. Donna
Over the past 10 years I have had to book flights for my husband and/or other family members luxury car rental ny to attend a funeral. In my experience bereavement fares are price gouging. I remember being quoted anywhere from 800-1200 for a round trip flight for one seat. It was much cheaper to search for regular tickets online. I think this is sad because many people especially older folks have the impression that bereavment fares are a special lower price and they do not have the means to search online for cheaper fares. 441 is not outrageous especially at the last minute and a lot cheaper the bereavement fares I have seen.
You have to understand that the airline luxury car rental ny has bills to pay too. And back in the day they would have people flying cheaper because they lied about bereavement fares. Im searching now for the best fare that can get me to Chicago from Kansas City But no luck in that
What s your problem? If you're having trouble with a business - any business - and you've reached a dead end, maybe I can help. Send me an email and I'll investigate. luxury car rental ny (I can't promise a fix, but I take every request seriously.) If you want to connect with other consumers, why not sign up for my free weekly newsletter , RSS feed or free daily email updates ?
Trending topics on Elliott REFUND | AIRLINE | TSA | HOTEL | TRAVEL | FEE | CRUISE | UNITED luxury car rental ny AIRLINES | AMERICAN AIRLINES | CAR RENTAL | CUSTOMER luxury car rental ny SERVICE luxury car rental ny | US AIRWAYS | DOT | TICKET | LUGGAGE | SCAM | FEES | DELTA AIR LINES | DAMAGE | EXPEDIA | CAR | SOUTHWEST AIRLINES | HOTWIRE | CANCEL