the kitchen is full of illegals .with papers of americans name i found this out through the help. gu

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My husband and I got to the Clarion in Tennessee and checked in at 6:45. My husband filled up the hot tub that was located in our room and the water was very hot, so we turned the jets on and went for a short walk. My son and his girlfriend were with us and returned to the room before we did and a maintenance man was in the room with a vacuum. airline discounts My son said the man was very rude and used foul language. My son was told that he needed to contact the front desk. My son called his daddy and told him to contact the front desk and he also stated that the room was flooded. We were just walking in the Hotel when we got the call and went to the front desk. We were told to wait on the manager. When the manager arrived, she was very hostile and rude. We were told that we were responsible airline discounts and would have to pay for the damages. She also stated that we would have to pay for the people s room below us because they had to be moved. We did not and still do not agree and told her that it was not our fault that the equipment malfunctioned and did not work properly. This was clearly the responsibility of the hotel, not ours. We did not realize that we had to get a plumber to check the tub before we could use it!! She stated that the water leaked out of the hot tub because airline discounts we did not secure the drain enough. We do not believe that this was the problem, because the hot tub was full when we left, and even if it was so, there must have been a problem with the drain. It was a simple plug that you twist left to open and twist right to close. She also stated that we should not have left. This is ridiculous. There is a hot tub downstairs and nobody stands and watches it. This was our anniversary celebration and it was an AWFUL experience. We were moved to another room that my husband assumed would be as big as the one we paid for, but it was not. Sometime during the night or morning hours, a paper was slipped under our door and we had been charged $150.00 for damages. When my husband and myself asked to speak to the manager, we were told that she did not come in until 9:30. We went ahead and left, because we were 5 to 5 1/2 hours from home and my husband had to be at work the next morning. We will NEVER choose to stay at a Clarion airline discounts and will be sure to tell our friends and family to not choose to stay at one. This was not right that we were charged and treated rudely for equipment that did not work properly!!!! I cried and felt horrible the entire stay!! My family was miserable! The room that we were originally supposed to stay in had a king size bed, fireplace, and a pull out queen sofa. The room we were sent to had 2 queen size beds and was so small I felt claustrophobic. I hope nobody else has to go through this experience!!! Reply Delete Replies Anonymous January airline discounts 18, 2013 at 1:01 PM
There must be something wrong with the corporate airline discounts management of this hotel chain. My son and I recently stayed at the Clarion Hotel Toms River NJ..Our quoted price $89.00 per nite, but they said that was not so. This is the only small pet hotel in the area. The hotel is very run down and was converted from a Quality Inn. Unfortunately we had to stay for 2 nites since I have a small indoor pet. When we checked out the charge for the pet was $39.95 and then they charged $143.10 per nite which is outrages especially since we found out that they turned airline discounts the hotel into a FEMA hotel at $77.00 per nite, and the hotel was fully occupied with people on FEMA relief. It seems they raised the rate for other than FEMA after storm Sandy. THIS IS CALLED RAPING THE PUBLIC. I will never stay at another Clarion Hotel, I will sleep in my car first. airline discounts THIS IS A DUMP!!!. airline discounts PS Had to pay $10.00 per room for breakfast which was pretty bad a well. Delete Anonymous May 24, 2013 at 10:54 AM
I hope you disputed these charges with your credit card company. They can only charge you if you left the water running and it overflowed the tub. Equipment repairs is their responsibility. airline discounts Delete Anonymous August 17, 2013 at 8:08 AM
the kitchen is full of illegals .with papers of americans name i found this out through the help. guess its time to make a call. the management is horrible, the rooms smell like mold. I TRIED to speak to a maid and she didnt even understand english. This company dont like us americans. I think I seen 4 americans airline discounts in the morning Delete Reply Anonymous May 30, 2012 at 12:14 AM
I am sorry to hear this story. I thought we were the only ones! This weekend, we experienced degrading treatment and rude/unprofessional demeanor as the Clarion Hotel staff in Scottsdale, AZ did not give a hoot about their customers. Via Groupon, we purchased a weekend stay for 5 people (two adults, one elderly lady needing accessibility, and two teen kids). I then booked directly with Clarion Hotel. Never were we told that having more than 5 people in a room was not allowed. We purchased the tickets almost two months prior, called in one week before the trip to confirm and always airline discounts we received an ok, again stating that we had 5 people. Clarion Hotel personnel stated all was good and that we could check in at 3 pm. So when we got our room on the first floor, there were only two double beds. I called airline discounts to ask for a roll away bed which had been on their website as an option. In a very cold demeanor, the reception airline discounts area stated we should not have 5 people as the rooms were for 4 only! What???? I just came from California and was tired and now I may not have a room for my family? What? They saw my reservations and compared it with their computer and they saw the 5 people that had reserved, but it didn t matter. They said Groupon made the mistake and to take my problem to them, not to this hotel! airline discounts They were rude and non caring! Then to top things off, Clarion Staff said since they did see a reservation for 5, that they would allow the 5th person to stay in the hotel, but with no roll away beds because it was a fire hazard airline discounts (and they are just telling me this now?? Hello......) They sent us to use the floor!! That that was what was available to us! What! You re kidding me, right? THE CLARION HOTEL SENDING THEIR CLIENTS TO THE FLOOR????? Did they just say that??? OMG! They were not kidding. It was hurtful, degrading, humiliating and border line discriminatory! Why were they doing this? I don t understand. airline discounts It did not feel right. airline discounts I was in shock! I stated to them to be careful because didn t they realize that what they were doing could lead into a lawsuit. Their reaction....again, just a shoulder shrug and I don t care attitude. I had to get out. I tried to leave the hotel 15 minutes after getting there, but I could not find affordable airline discounts accommodations, especially hard with an elderly lady who had special needs. So we were forced to accept airline discounts the Clarion s Hotel rules and my son slept on the floor for three days. We used the entire airline discounts bed coverings from one bed and two of the pillows to cushion the hard floor. airline discounts We used thin sheets to cover up (at times getting a bit to cold during the night due to the a/c going on and off)but airline discounts to turn it off would have been too hot. The Clarion airline discounts Hotel never offered us extra blankets nor sheets airline discounts nor pillows even though they new someone would be sleeping on the floor! Shame on the Staff! The only nice people were the pool man and the cleaning staff. If the Clarion is discriminatory to clients like us, I wonder how discriminatory they are to their employee s? I find it hard to believe, and hope my children will learn from this ordeal, that small minded individuals still exist and hide behind hotels like the Clarion Hotel and mistreat their customers the way we were mistreated!!! It is utterly amazing that this occurs in the 21st Century. My Lord....shame on these people. And shame on the Clarion Corporation for hiring such awful people to run their hotels. As a result, airline discounts my collegues, alumni, family, and other friends have vowed never to use Clarion airline discounts Hotel chains. It is not a time to celebrate this, but a time to learn from it and educate people that people need to be treated with respect and equality! Throwing airline discounts us to the floor is not the answer. I pray the Clarion Corporation will do the right thing and discipline these culprits. My kids didn t need to feel this animosity! Reply Delete Anonymous May 30, 2012 at 7:55 PM
From the sounds of the other commentaries .I wonder if all the Clarion Hotels need new management! I just left the Clarion Hotel Chicago Midway. I will mention the good things first. The bathroom was very clean, the room was clean, the amenities were replenished mostly .I was there for six days and the two ceramic coffee cups of the first day one was replaced by a Styrofoam cup the next day, and the other was gone by the third day. The glass drinking glasses were replaced with cheap plastic cups. What?? Can t they wash the dishes? BUT the WORST part was the Internet. They advertised free Internet. Which was false advertising. I wouldn t have cared if I had to pay a daily rate for it ..anything just so I could HAVE Internet. I was gone during the day, and needed to do about 4 to 5 hours of work at night when I got back to the room. All my computer work revolving around remote accessing another computer. Yet, I couldn t even read the newspaper on MY computer without waiting airline discounts forever, much less getting to the other computer. Example: opened the NYTimes, clicked to read an article, waited 177 seconds before it came up, started reading, clicked on a link within the article and waited 69 seconds before that link came up (I was waiting so long, I started counting the wait time). If I tried to remote to the other computer, my computer froze up. I called the front desk, oh yes, ma am we are having trouble airline discounts with the I