Hard Rock International offers a unified guest affinity program developed to recognize and reward Ha

ORLANDO, Fla., March 19, 2013 /PRNewswire/ Hard Rock Hotels Casinos with locations from Hollywood to San Diego, Chicago to Orlando announces its ranking as the 2012 No. 1 overall leader buy one get one airline tickets in Customer Satisfaction in the Upper Upscale Hotels category, according to the Market Metrix Hospitality buy one get one airline tickets Index (MMHI). The award also places Hard Rock within the top five brands buy one get one airline tickets for Customer Satisfaction buy one get one airline tickets among all hotel brands and segments in the Americas for the year. Additionally, Hard Rock s individual properties were recently recognized for outstanding service, with Hard Rock Hotels buy one get one airline tickets in Biloxi and Orlando awarded as Best Hotels by US News World Report in the Biloxi and Orlando categories.
We re thrilled to lead the Upper Upscale category in the MMHI awards for customer satisfaction alongside trusted, esteemed brands and are particularly gratified Hard Rock ranked extremely high in the overall listing, said Andrea Melotti, head of global operations, Hard Rock Hotels Casinos. This distinction demonstrates that the individualized and premium guest experiences in customer-centric environments buy one get one airline tickets at Hard Rock Hotels are resonating. Our recognition as a top-performing upper upscale hotel brand, buy one get one airline tickets both in business city hotels and leisure resorts, shows how extensively our fan base has grown. The good news for our raving fans is that our recently launched Hard Rock Rewards loyalty program will better acknowledge and engage them throughout our network, from hotels and casinos to cafes.
As the largest and most in-depth measure of hotel, casino, car rental and airline performance available today, the Market Metrix Hospitality Index surveys more than 40,000 travelers each quarter to help hospitality businesses measure and improve their performance. Evaluating guest experiences at nearly 300 hotel and casino brands each quarter, MMHI analyzes the most reliable hospitality buy one get one airline tickets performance data in the industry allowing brands to discover sources buy one get one airline tickets of competitive strength, loyalty and value.
Best practices and benchmark comparison metrics are identified through questions based on customer satisfaction and the emotional experience of each guest surveyed, in addition to a pricing analysis and demographic detail by brand and industry segment.
Internationally buy one get one airline tickets recognized as a world-class entertainment and lifestyle brand, Hard Rock Hotels Casinos offer stylish and contemporary design, unparalleled service and the thread buy one get one airline tickets that unites them all music. Hard Rock s portfolio of Hotels and Casinos are located in the world s most enviable resort destinations, as well as urban gateway cities. buy one get one airline tickets Hard Rock Hotels cater to the evolving and distinctive needs of today s cosmopolitan, modern travelers, who seek a reprieve from traditional, predictable properties, whether buy one get one airline tickets for business or leisure travel.
With a total of 177 venues in 58 countries, including 141 cafes, 18 hotels and 8 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world s greatest collection of music memorabilia, buy one get one airline tickets which is displayed at its locations around buy one get one airline tickets the globe. buy one get one airline tickets Hard Rock is also known for its collectible fashion and music-related merchandise, Hard Rock Live performance venues and an award-winning website. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes in iconic cities including London, New York, San Francisco, Sydney and Dubai. HRI also owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the companies two most successful Hotel and Casino properties in Tampa and Hollywood, Fl., both owned and operated by HRI parent company The Seminole Tribe of Florida., as well as other exciting locations including Bali, Biloxi, Chicago, Cancun, Las Vegas, San Diego and Singapore. Upcoming new Hard Rock Cafe locations buy one get one airline tickets include Melaka and San Jose. New Hard Rock Hotel projects include Aruba, Riviera Maya, Abu Dhabi and Shenzhen and Haikou in China. New Hard Rock Casino buy one get one airline tickets projects in development include Hungary and Northfield, OH. For more information on Hard Rock International, visit www.hardrock.com.
Hard Rock International offers a unified guest affinity program developed to recognize and reward Hard Rock s dedicated fans with exclusive privileges, when they stay and play at participating Cafes, Rock Shops, Hotels and Casinos worldwide. With two levels of participation available, Hard Rock fans have the choice of joining Hard Rock Rewards for free, or upgrading to the VIP level of membership for exclusive perks and benefits fit for a rock-star. All new members have the chance to win one-of-a-kind experiences that rock, such as an all-expense paid trip to Hard Rock Hotel Orlando – to enjoy the Hotel California-inspired vibe and VIP access to Universal Studios theme park. For more information buy one get one airline tickets on Hard Rock Rewards, please visit www.hardrockrewards.com.