I think @not so lucky is talking about London Transport. Busses run free near the airport, but you d

Unlike airport hotels in the US, airport hotels abroad often don't have free shuttles. Case in point, the Crowne Plaza London Heathrow. I had to purchase a ticket on the Hotel Hoppa bus (and someone please fill me in as to how you pronounce the word "Hoppa" without sounding like a total jacka$$?), which was £4 each way. The ladies working the ticket desk clearly went to the Carol Beer School easy car rental in malta of Customer Service (see here ), hardly uttering a word to me. The overly friendly, super-proud bus driver (no sarcasm easy car rental in malta there, by the way) more than made up for it, though.
I arrived easy car rental in malta at the Crowne Plaza shortly after 7PM and was promptly checked in by a friendly agent that thanked me for being a Platinum member. My rate was £50, so I was thrilled that I got upgraded to the club level with access to the lounge. The agent gave me an information sheet with all the details about the lounge.
The club lounge is on the fourth floor. Despite running into a really, erm, friendly guy when getting off the elevator on the fourth floor ending with him asking what room I'm in, I safely easy car rental in malta survived the trek to my room ( see here for full details on that occurrence).
easy car rental in malta The room was nicely decorated, with a queen sized bed, desk, and a couple of chairs. My room boasted lovely views of, well, the parking lot, not that I was expecting the Eiffel Tower just outside of Heathrow.
Internet is only free in the club lounge, so I headed there for a couple of hours to catch up on email, till the lounge closed at 9:30PM. The lounge featured free drinks and had crisps (don't you love how bloody British I'm getting?) and pretzels on the counter, along with appetizer plates they brought out on demand. The guys working the club lounge easy car rental in malta were very professional as well.
I eventually made it to bed where I got a semi-decent night of sleep. The lounge is closed for breakfast on weekends, so those with club access get free breakfast in the restaurant. Despite arriving right when it opened at 6:30AM, the restaurant was packed, since this was the day after the Japan earthquake, and apparently ANA just about put up all their passengers and crew at the Crowne Plaza. The breakfast was quite good, though I wasn t especially hungry, so just had some fruit.
@ Scholar easy car rental in malta in Training The bus stop is right outside of the immigration hall, and runs every 20 minutes or so. The ride is 30 minutes, so it should be 35-50 minutes or so from the time you exit the terminal to the time you re in the lobby.
I think @not so lucky is talking about London Transport. Busses run free near the airport, but you don t get door-to-door service. Depending on which hotel and what time it is, I sometimes use them, sometimes don t.
A manager at a hotel near LAX told me that customer satisfaction increased after they got rid of their courtesy shuttle. Why? If a customer has to wait 15 minutes for the shuttle, they re upset at the hotel, and if they re on the way to the airport then this is the last impression they leave with (which is exaggerated by the fact that they re typically stressed about the flight even if they have plenty of time). On the other hand, if they wait 15 minutes for a taxi then they re upset at the taxi company, and remain happy with the hotel.
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