Avis Budget Group reached a milestone in its Customer Experience Owners (C.E.O.s) Program by honorin

Avis Budget Group reached a milestone in its Customer Experience Owners (C.E.O.s) bed and breakfasts Program by honoring more than 500 employees over the past year. According to the Avis, the C.E.O. program celebrates team members, including agency operators, dealers, licensees and employees, who have been praised by Avis Car Rental, Budget Car Rental and Budget Truck Rental customers for providing outstanding service. In order to create a lasting impression on customers, Avis launched the Customer Led, Service Driven initiative, which also inspires its employees to view the car renting experience from the customer s perspective. The C.E.O. program is included to help promote the initiative. Since the C.E.O program was launched bed and breakfasts last year, the company has honored many employees ranging from a courtesy bus driver in San Diego, Calif., to a property damage examiner in Virginia Beach, Va., to a greeter in Toronto. All of Avis employees drive customer satisfaction through the company s features including reservations, face-to-face customer interactions, written communications, billing, claims and employee training. Providing each customer with a personalized and outstanding bed and breakfasts rental experience is what being a Customer Led, Service Driven organization is about, said Avis CEO Ronald L. Nelson. We congratulate our C.E.O.s for leading the effort toward bed and breakfasts becoming a Customer Led, Service Driven company and creating bed and breakfasts loyal, trusted relationships with Avis, Budget and Budget Truck customers.
Wonderful concept of employee recognition with CEO program. This, along with continous training, makes Avis Budget Group so desirable as an employer. I will be in Orlando, FL June 16-28, and would love to discuss opportunities! I will be moving back there in July or August.