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Readers voted Hertz the agency with the combination of best service and prices. They also lauded it for it conservative approach to damage claims, noting charleston vacation rentals that it pursued only cases where it was certain the damage was caused by a customer.
It was followed by Enterprise, the largest car rental agency, and Avis. National charleston vacation rentals and Alamo, two other brands owned by Enterprise, gave that company a dominant presence in this year s top 6 list of car rental companies.
They charge you for time after you return the car if they don t get around to checking it in = and when you challenge charleston vacation rentals them on it you have prove when you returned it. I have all sorts of bad Enterprise stories . . . .
I ve had the opposite experience from you and have had nothing but positive dealings with Enterprise. With the sheer number of transactions they (and all other rental companies) do, there will always be some negative experiences. It is the negative events that get the most attention though. I m glad to see from this poll though that Enterprise generally has a positive rating.
I love Enterprise, Alamo and Budget. Avis and Hertz are the most expensive ones, but when i rent from them, i always have a good experience. So far, i have used all of these top 6, the least National but now it belongs/partnering with Alamo
I didn t vote in the poll since none of the above was not an option. charleston vacation rentals During the past year, I have rented from almost all of the companies and have encountered problems with each. The last time was a couple of weeks ago at the Providence, RI airport Hertz counter where the agent tried every trick that she knew to get me to take their insurance coverage and to sell me a full tank of gas (bring it back empty). When I didn t give in to the pressure, she made sure that I was given a car with 45,000 miles on the odometer and scratches, scrapes and dings all over the vehicle. It took the guy in the exit booth several minutes to note all of the existing damage during which time, the drivers behind me became impatient and began tooting their horns.
Rented a small car from them @ Montreal Airport in Winter @ night! Leaving the terminal area about 2 3 miles on major hwy. rear tire blows out. Called their help line they could not find my location, or Hwy. Even though charleston vacation rentals it s the major route from Airport into Montreal. Finally, after 1 hour or so calling different tel. # s. Called CAA
Went straight to my hotel, now about 1:30AM I m frozen. Returned car next day to show them blown tire only comment? yeah the rear tires should have had Winter tires on, but they missed this car. Oh well! They could care less.
Providence is a trip within itself at Hertz. One and only desk help just wander off with a I ll be back. Beyond rude in an airport designed as a relief for Boston so the Hertz desk has to be the farthest from arrival gates I Have ever seen including O Hare, JFK, Newark, Heathrow, Stansted, Naples, charleston vacation rentals etc. The car had so many smashed bugs on the front end two inches thick is an understatement, black rubber marks on white paint and inside was none too clean. Drove to Bristol area and noted a screw in the treads. Called the main number to be told it was my problem if I had a flat. Returned it the next day. My wife was going through the car to be sure we had everything. She found an incident report that the same car had a screw in the tire and been returned. Coincidence? charleston vacation rentals Next was another white car which was fairly clean except for the humongous rubber streak on the c pillar just like the first car. Their car wash must be putting the streaks on.
I rented a Hertz rent a wreck from their Orchard Park NY location for a trip to Savannah, charleston vacation rentals GA. Dodge Avenger with a broken belt in a tire, badly misaligned headlights, hydroplaning due to passable but low tire tread, squeaky rear brakes, overinflated tires, worn wipers, and the vehicle had obviously been in a significant accident [5 panels were painted a different shade of silver and looked like the panels were reattached by a high school kid]. Cruise control dropped 5 mph going up expressway hills. This 32,000 mile vehicle was a wreck. I asked manager for a reduction in the rate due to these problems and originally he just offered a 10% discount on a future rental. When I persisted he gave me 10% off the current rental, which I still feel was inadequate given the condition of the vehicle we unfortunately spent several charleston vacation rentals days in. Never again Hertz.
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