The key focus of the role is to: Deliver high quality customer support to a number of sellers and me

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The key focus of the role is to: Deliver high quality customer support to a number of sellers and merchants Successfully troubleshoot technical discount european cruises queries and issues Understand the features of the and benefits in areas like retail and technology Work within performance metrics such as quality, productivity, first contact resolution and attendance Liaise with other departments such as customer service, investigations and payments teams to resolve queries Answer phone calls, discount european cruises chat messages and emails from customers in a friendly, professional and timely manner
The ideal candidate: Will have fluency in German OR French OR Italian AND English Will have 1 year - 6 months customer/ technical support experience Strong communication skills and very customer focused The ability discount european cruises to work towards targets in a team environment
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