четверг, 12 сентября 2013 г.
It s usually the cheaper hotels that have free wifi, and the more expensive ones that charge for it.
Cutting corners to save on costs is understandable, but now that the economic downturn isn t so downturny, hotel operators might want to think about trying to please their guests more. Perhaps throw in some free Internet access? Just a thought, as a new suvery says guest satisfaction is waning.
Things we re somewhat okay with — the basic cost of a hotel stay and most fees. But when it comes to checking in and out, food, hotel services and hotel facilities, satisfaction levels reached new lows since the 2006 study, says the Chicago Tribune. blue sky tours Oh and guests are really blue sky tours starting to get annoyed with fees for using the Internet.
As the industry continues to recover and rates increase, hoteliers need to get back to the fundamentals and improve overall guest experience, said the eneral manager of the travel and hospitality practice at the firm.
The brands with highest rankings, by category, were: luxury, The Ritz-Carlton; upper upscale, Omni Hotels blue sky tours Resorts; upscale, Hilton Garden Inn and SpringHill Suites; mid-scale full-service, Holiday Inn; mid-scale limited-service, Drury Hotels; economy/budget, Jameson Inn; extended blue sky tours stay, Homewood Suites.
blue sky tours This is a sticky issue. Free WIFI leaves little incentive to upgrade when necessary. Upgrades are expensive, and involve replacing blue sky tours equipment throughout the hotel, plus increasing monthly costs from higher bandwidth usage. And yet, as a frequent business traveler (read: every week), I know how obnoxious it is to deal with slow internet access when trying to have business meetings blue sky tours with folks on the other side of the world. Their business day is our prime time download hour, and speed and reliability go down the drain.
Someone has to pick up the slack. It sucks to have to pay for it but I d personally rather have one more charge to expense back to my company than have to make another excuse for why I can t attend the Live Meeting session. Paid internet = reliable internet. Hotels can do more for customer satisfaction by throwing in a free appetizer for dinner or paying a little more attention when someone has a complaint.
I m not sure where you stay, but whenever I stay at a hotel which requires me to pay a fee for the internet, the speeds are no faster than the hotels offering free internet. Even if charging for it, they have no desire to get a true dedicated connection for their building and will typically blue sky tours just get the lowest business account they can get and then charge $10 a day for it. Enough people will pay for it to make a nice profit even if it sucks so they couldn t care less.
Lately blue sky tours I ve just been tethering through my cell phone when I encounter one of these. With 4G speeds its just as fast and I don t have as much of a worry of people seeing what I m doing on the internet as you would get on a open hotel network.
Two things: 1. You re likely blue sky tours on vacation if staying at a hotel, relax! If you re on a business trip and you need internet your company will pay for it. 2. Internet is free at home, why should it be free here? That said, I m sure hotels with complementary internet simply charge more in their base rate.
It s usually the cheaper hotels that have free wifi, and the more expensive blue sky tours ones that charge for it. Having blue sky tours stayed at Holiday Inn Express hotels and Four Season s resorts, I can t say I ve noticed any difference in quality. I ve had great access and lousy access independent of price. I think it s mainly a matter of hotel commitment and their luck in finding a good provider.
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