среда, 15 мая 2013 г.
American Airlines agent Kevn Knudson assists stranded passengers Dave Brown, right, and his wife Lis
American Airlines agent Kevn Knudson assists stranded passengers Dave Brown, right, and his wife Lisa who were attempting to fly to Costa Rica from the San Francisco International Airport Tuesday, April 16, 2013 in San Francisco. American Airlines grounded flights across the country Tuesday because of an outage of its main reservations system. Thousands of passengers were stranded at airports and on airplanes. (AP Photo/Eric Risberg) cheap airline reservations Photo by
In Colorado Springs, Flights cheap airline reservations 1010 and 2084, scheduled to depart the Springs at 10:40 a.m. and 1:35 p.m., were canceled, while Flight 2059, scheduled to arrive in the Springs at 5:50 p.m., also was canceled. Flight 511, originally scheduled to arrive in the Springs at 12:55 p.m., was operating more than 3 1/2 hours behind schedule. Flight 829, scheduled to arrive in the Springs at 10:15 p.m., shows as operating on time on American's website, cheap airline reservations but is shown arriving cheap airline reservations at Dallas-Fort Worth more than an hour after is scheduled to leave for the Springs. American was scheduled to operate four round-trip flights Tuesday between the Springs and Dallas-Fort cheap airline reservations Worth.; the cancellations affected 180 passengers.
cheap airline reservations Flight-tracking service FlightAware estimated that about 900 flights would be delayed if American resumed flying at 5 p.m., and the cascading effect would cause another 800 delays Tuesday evening because planes and crews wouldn't be where they were needed.
"Tensions are high. A lot of people are getting mad. I've seen several yelling at the American agents," said Julie Burch, a business-meeting cheap airline reservations speaker who was stuck at Dallas-Fort Worth International Airport waiting cheap airline reservations for a flight to Denver. "Nobody can tell us anything."
Terry Anzur, a TV news consultant from Los Angeles who was also stranded at DFW, said American Airlines gate employees cheap airline reservations were doing everything the old-fashioned, manual way because their computers were useless.
American's problems on Tuesday were reminiscent of what United Airlines passengers endured on several days last year. United experienced computer glitches cheap airline reservations after combining its reservations system with that of Continental after the two airlines merged. On one day in August, 580 United flights were delayed and its website was shut down for two hours. Another outage in November delayed 636 flights.
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