If you ve paid for a seat upgrade and don t get it, your money or miles/points should be refunded, d

In the Oct. 12 Letters column in the Travel section of LA Times, a letter headlined Gloomy Skies recounted that a US Airways customer service representative said that the airline was not legally obligated to honor seat reservations. Is this fact or something the rep just made up? Is it legal for the airline to do this? If so, can you then say that you are not going to fly and that the airline should refund cancun hotels all inclusive your money? What if you pay $50 for a premium seat and you get moved to a middle seat? What are your options then?
The rep wasn t making it up. US Airways contract of carriage says this under Section 04-04, cancun hotels all inclusive Pre-Assigned Seats: Seats assigned cancun hotels all inclusive in advance are not guaranteed Seat assignments cancun hotels all inclusive may be subject to change and/or may be released for reassignment. Other airlines use similar verbiage.
Let s think of it this way: You re tired of preparing an entire Thanksgiving dinner so you order a turkey and all the trimmings from your favorite supplier of holiday meals. When you pick up your order, what awaits cancun hotels all inclusive you is a roast chicken and carrots plus some green beans and a Jell-O salad. You object, and the provider says, You bought a meal. That s what this is.
You don t have much recourse when you enter into a contract with an airline, said Chris Nemeth, a partner who does aviation work in the Chicago office of the McDermott, Will Emery law firm. Those airlines have made it clear that they have the right to change your seat if they want to or need to.
As a passenger, it s up to you to decide whether to make the trip. But getting back your money on an airline ticket? You can ask, but even the most optimistic gambler wouldn t take that bet. Here s the simple cancun hotels all inclusive truth: Of the 52 cards in that deck, the airline cancun hotels all inclusive holds 51 of them. You get the remaining one — I m guessing it will be a two of clubs — and the jokers are just for good measure.
What can you do? If a consumer is unable to get a favorable hearing from the customer service department, which will frequently be quite a bit more generous than the written contract requires, the best thing a consumer can do is publicize stingy behavior on the part of the airline, Nathan B. Oman, a law professor at William Mary Law School in Virginia, said in an email. Reputation and PR are often the most powerful forces disciplining corporate behavior.
If you ve paid for a seat upgrade and don t get it, your money or miles/points should be refunded, depending on how you ve paid for it, but don t expect any legal recourse, said Andrew Stoltmann of Stoltmann Law Offices in Chicago. So long as the refund is sent, the customer cancun hotels all inclusive is simply out of luck and … because the amounts in dispute are usually so de minimis, it is realistically impossible to sue the airlines.
For Matthew cancun hotels all inclusive Phillips, associate dean of working professional programs cancun hotels all inclusive at Wake Forest University School of Business in Winston-Salem, N.C., the issue becomes one of property rights, he said in an email, that leads people to assume (not legally, but socially and even ethically) a claim to the overhead bins located nearest our seat [and to] assume varying levels of control over the window and shade on our row … and a claim to the legroom and the space to recline immediately in front of and behind our seat.
Which may explain, he said, the increasingly antagonistic relationship between airlines and their passengers as well as the increasing informality of the travel experience. It s the same societal trend that leads people to wear sweat pants and flip-flops on a plane now while we used to get dressed up for travel [that] also leads people cancun hotels all inclusive to interact with fellow travelers in less formal — even crass — ways.
Your options? You can go all Don Quixote and start tilting at windmills. You can, as Phillips said, behave in crass ways — which is how the recent airline-seat-reclining episodes devolved. The expenditure of emotion solved nothing.
When you realize your seat selection means nothing, your best solution may not involve flying but rather walking — as in walking away from your rising pique and then rising above it. Until the law changes, the control over your reaction is really the only control you have. Taking the high road is almost always a journey worth taking.
you can thank sen. Kennedy , Cannon CAB head Alfred Kuhn for their efforts on your behalf in Deregulating cancun hotels all inclusive the AirLines in 1978 you wanted cheap tickets you got them Ala Cart, along with No service to some smaller citys or higher cancun hotels all inclusive prices for those trips BUT in the mean time the sardine cans keep getting more packed. and they have went from olive oil to water . I don t fly any more just to big a pain in the knee s. .
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